IT Support For Mississippi Businesses:

When You Are Sick and Tired of Dealing With Incompetent, Unreliable, and Arrogant IT Support, Then It's Time You Give Us A Call.

No other IT support firm in Mississippi can touch our experience, customer service, or ability to deliver technology solutions that work exactly the way you want them to.

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The Mississippi Guide To IT Support And Services

4 Big Reasons to Choose Lithic to Support Your Computer Network

1

We Respond Within 5 Minutes Or Less. The average amount of time it takes for one of our clients to get on the phone with a technician who can start working on resolving their problem is 3.5 minutes. We know you're busy and have made a sincere commitment to making sure your computer problems get fixed FAST. And since most repairs can be done remotely using our secure management tools, you don't have to wait around for a technician to show up.

2

We Won't Hold You Hostage. Many IT companies do NOT provide their clients with simple and easy-to-understand documentation that outlines key network resources, passwords, licenses, etc. By keeping that to themselves, IT companies hold their clients "hostage" to scare them away from hiring someone else. This is both unethical and unprofessional. As a client of ours, we'll provide you with full, written documentation of your network and all the resources, software licenses, passwords, hardware, etc., in simple terms so YOU can understand it. We keep our clients by delivering exceptional service -- not by keeping them in the dark.

3

No Geek-Speak. You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don't understand how all this "technology" works. That's our job!

4

Peace Of Mind. Because we monitor all of our clients' networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security and backups.

Our Services

Managed IT Services

You can rest easy when you put your IT support needs in our hands. Never worry about extensive downtime again with our 24/7 monitoring services.

Help Desk

When you need assistance with network and PC issues, software support, or virus removal, we're here to help you.

Data Backup and Recovery

We use a unique system that backs up all of your domain and server information and stores it in a dissimilar server off site so you’ll always be able to access your data quickly.

Network Security

Our goal is to provide you with the best network security protection possible, while also keeping your unique needs and budget in mind.

See what other business owners are saying about us…

If Customer Service Is Essential To You, Choose Lithic!

By far, the single biggest benefit is the quick response when we have an issue, and those issues are handled quickly. The accessibility of their team to get help when I need it is unlike any other IT company I have worked with in the past.

Kelly Riley Mississippi Professional Educators

Lithic Makes IT Look Easy!!

Lithic has been incredibly responsive, it's like having them in the building with you. It feels like they are in the fire with you when problems arise and are there to help you when you are just mulling over your next move. They have helped us navigate constant growth
with a stable IT environment.

I recommend Lithic to everyone I know that deals with their company's IT systems. You get fast resolutions to problems, fair and upfront billing structure with no surprises, and real help when you are planning IT purchases of software and hardware.

Clay Foster Southern Electric Corporation

Great Customer Service That's Readily Available.

The biggest benefits from using Lithic is the quick response time and easy accessibility. If customer service and communication are essential to you, use Lithic!

Josh Young Southern Healthcare Agency

About Lithic

Started in 2010, Lithic is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Mississippi. Our team of talented IT professionals can solve your IT nightmares once and for all.

IT Buyers Guide

FREE REPORT

The Mississippi Guide To IT Support And Services